I'm blocked from opening my email (*****@***.com). A security code keeps being sent to...
GetHuman2459915's customer service issue with Yahoo from March 2019
Help with my Yahoo issue
First: share to improve GetHuman2459915's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2459915's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2459915 will want to follow the link below to head to their help center. We will check on GetHuman2459915 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2459915 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2459915's own words
I'm blocked from opening my email (*****@***.com). A security code keeps being sent to the wrong back-up email address-- I assume, because my old back-up address is still listed as *****@***.com. it should be *****@***.com. S*****@***.com has not been in service for a year or more. Also, on the yahoo email webpage, the back-up email address itself somehow got misspelled: it now reads *****@***.com, but should be as *****@***.com. As such, I can't receive the code Yahoo is sending me to get access to my email. I also do not have a cell phone anymore. **Can anyone fix this issue, so that I can have access to my normal Yahoo email account? I contacted this email address a couple of days ago, but the issue is still unresolved. I also gave my wife's cell phone number to contact if needed, **-****-********, or via *****@***.com.**Thank you,**Mark Solley
GetHuman2459915 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman2459915 fixed the problem
We are waiting for GetHuman2459915 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.