I have not been using my account *****@***.com for a few years. Now I need to get in it...
GetHuman-nmineev's customer service issue with Yahoo from February 2019
Help with my Yahoo issue
First: share to improve GetHuman-nmineev's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nmineev's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nmineev will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nmineev can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-nmineev may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-nmineev's own words
I have not been using my account *****@***.com for a few years. Now I need to get in it to find. I remember the password. However, I do not have an acess to the second email address. The system to not give an acess to the account without sending a code to the second email address. How to get into my Yahoo account? May I give phone number or email address which I am using now? How? Thank you so much!
GetHuman-nmineev did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-nmineev fixed the problem
We are waiting for GetHuman-nmineev to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.