I have an account and know my password but when I enter it there is a text sent to a ph...

GetHuman-daulphin's customer service issue with Yahoo from February 2019

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The issue in GetHuman-daulphin's own words
I have an account and know my password but when I enter it there is a text sent to a phone I have no access to any more phone is turn off not working. when I tried to put in my new number it send me back to sending text to old number. there is not a second email set up at this time. what can I do to be able to get back into my account? I can use my friends email for them to contact me until we fix this. her email is *****@***.com or *****@***.com *she is my support person that work here in my home working for me me since I am disabled.
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Customer service issue
Reported by GetHuman-daulphin
Feb 16th, 2019 - 8 mons ago
I have an issue with Yahoo too
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Seen by 6 customers so far
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GetHuman-daulphin started working on this issue
Feb 16th 3:18pm