I forgot my password and the security question I don't remember being asked. I'm only a...

GetHuman-p_bourns's customer service issue with Yahoo from February 2019

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The issue in GetHuman-p_bourns's own words
I forgot my password and the security question I don't remember being asked. I'm only able to check my email from my iPad. That's because I allowed it to remember my password. I am now having issues with my iPad. If it stops working completely, I won't have access to my account. I really don't want to change my email. I also have a lot of important pictures and other things saved in my folders. I would like for yahoo to allow me to change my password without having put in the current password. I've received several emails about upgrading and this is why I have not.
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Customer service issue
Reported by GetHuman-p_bourns
Feb 15th, 2019 - 8 mons ago
I have an issue with Yahoo too
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GetHuman-p_bourns started working on this issue
Feb 15th 5:02pm