I forgot my password and the security question I don't remember being asked. I'm only a...
GetHuman-p_bourns's customer service issue with Yahoo from February 2019
Help with my Yahoo issue
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-p_bourns will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-p_bourns can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
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Before contacting them, items GetHuman-p_bourns may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-p_bourns's own words
I forgot my password and the security question I don't remember being asked. I'm only able to check my email from my iPad. That's because I allowed it to remember my password. I am now having issues with my iPad. If it stops working completely, I won't have access to my account. I really don't want to change my email. I also have a lot of important pictures and other things saved in my folders. I would like for yahoo to allow me to change my password without having put in the current password. I've received several emails about upgrading and this is why I have not.
GetHuman-p_bourns did not yet indicate what Yahoo should do to make this right.
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