I tried logging into my email. Said wrong password. Went to reset password with old ema...

GetHuman-bye_apri's customer service issue with Yahoo from February 2019

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The issue in GetHuman-bye_apri's own words
I tried logging into my email. Said wrong password. Went to reset password with old email linked to account. Did not work. I do not have access to my old account. *When I click the option that says i do not have access to other account, i am redirected to a help me section. *I need to get into my email asap.*I know the password was correct and there must have been a breach again with this company. Very aggravating.
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Yahoo

Customer service issue
Reported by GetHuman-bye_apri
Feb 15th, 2019 - 8 mons ago
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Seen by 6 customers so far
Similar issue to 97290 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-bye_apri started working on this issue
Feb 15th 11:44am