Whenever I type in my username on the sign in page I get a prompt saying my email doesn...

GetHuman2211952's customer service issue with Yahoo from February 2019

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Help with my Yahoo issue
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2211952 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2211952 can let us know if they help or not.
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Before contacting them, items GetHuman2211952 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2211952's own words
Whenever I type in my username on the sign in page I get a prompt saying my email doesn’t exist. I’m typing it in correctly, I haven’t even been prompted to enter a password so there’s no way I’m typing in any password wrong, and when I go to create an account with the same email it says the email already exists. I have been active within the last ** months I’m not sure about ** days necessarily but still the prompt doesn’t tell me the account has been deactivated it says it doesn’t exist. This email is very important to me because it is attached to other accounts I use for security verification. The email is *****@***.com
GetHuman2211952 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman2211952
Feb 15th, 2019 - 8 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 97234 others
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Timeline
GetHuman2211952 started working on this issue
Feb 15th 5:03am