Oke i remember my password for my account *****@***.com *and my alternate account...

GetHuman2153777's customer service issue with Yahoo from February 2019

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Before contacting them, items GetHuman2153777 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman2153777's own words
Oke i remember my password for my account *****@***.com *and my alternate account *****@***.com*then after login yahoo asked me to verify the account using my old phone number that i dont have, other choice is to send code to my alternate account. My alternate account also linked with the old SAME number in my *****@***.com. NOW WHAT I NEED TO DO TO ACCESS MY YAHOO ACCOUNT BACK PLS YAHOO WHY YOU DOING THIS PEOPLE?????
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Customer service issue
Reported by GetHuman2153777
Feb 7th, 2019 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 4 customers so far
Similar issue to 94745 others
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GetHuman2153777 started working on this issue
Feb 7th 12:40pm