Can you reset the password for my username *****@***.com**I followed the forgot passwor...
GetHuman2151378's customer service issue with Yahoo from February 2019
Help with my Yahoo issue
First: share to improve GetHuman2151378's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2151378's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2151378 will want to follow the link below to head to their help center. We will check on GetHuman2151378 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2151378 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman2151378's own words
Can you reset the password for my username *****@***.com**I followed the forgot password protocol as it keeps indicating that the username and my last name which is Liu doesn't match. **I then tried to delete the account and just add a new one with the *****@***.com email address as the system then won't allow me to set up a new password and keeps requesting a password. **I haven't changed the password for the *****@***.com address in a long time as I'm not sure why the system started to prompt me for a new password.**Can you please advise on best course of action as I want to keep my same email address?**Thanks**Plassy Liu******@***.com*Ph: ***-***-****
GetHuman2151378 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman2151378 fixed the problem
We are waiting for GetHuman2151378 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.