Can you reset the password for my username *****@***.com**I followed the forgot passwor...

GetHuman2151378's customer service issue with Yahoo from February 2019

2 views
 | 
94603 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman2151378's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2151378's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2151378 will want to follow the link below to head to their help center. We will check on GetHuman2151378 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2151378 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman2151378's own words
Can you reset the password for my username *****@***.com**I followed the forgot password protocol as it keeps indicating that the username and my last name which is Liu doesn't match. **I then tried to delete the account and just add a new one with the *****@***.com email address as the system then won't allow me to set up a new password and keeps requesting a password. **I haven't changed the password for the *****@***.com address in a long time as I'm not sure why the system started to prompt me for a new password.**Can you please advise on best course of action as I want to keep my same email address?**Thanks**Plassy Liu******@***.com*Ph: ***-***-****
GetHuman2151378 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman2151378 fixed the problem
We are waiting for GetHuman2151378 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2151378 fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman2151378
Feb 7th, 2019 - 4 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 94603 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2151378 started working on this issue
Feb 7th 12:50am