my embroidery machine program dongal "verification" is an account I used to use but not...

GetHuman2150687's customer service issue with Yahoo from February 2019

1 view
 | 
94568 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman2150687's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2150687's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2150687 will want to follow the link below to head to their help center. We will check on GetHuman2150687 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2150687 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman2150687's own words
my embroidery machine program dongal "verification" is an account I used to use but not for some years now (*-*?). That account was *****@***.com. *Today, I decided to begin using my machine and embroidery program and so I was testing if *****@***.com was working*still there. I entered my last PW, and it wanted to send me a code for password verification (or to see if I was really me!). But the code was sent to an email account I USE to have (*****@***.com)...but the last time I tried to get into that account (*****@***.com) was ******** and the message was "not recognized". I didn't deal with this then, and forgot that *****@***.com is the address where a verification of identy code would be sent when I attempted to access the *****@***.com address. How do I figure this out? I don't even know what has to be done. I do know I can't use a $**** embroidery program until I can get into and use *****@***.com. Could we switch where the verification code is sent by sending it to an account I use constantly? (i.e. the one I'm asking you to reply to for this problem?) i.e. *****@***.com? ??
GetHuman2150687 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman2150687 fixed the problem
We are waiting for GetHuman2150687 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2150687 fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman2150687
Feb 6th, 2019 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 94568 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2150687 started working on this issue
Feb 6th 11:04pm