I am locked out of my email account (*****@***.com). I have tried the app on my phone...

GetHuman-rolexa's customer service issue with Yahoo from February 2019

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The issue in GetHuman-rolexa's own words
I am locked out of my email account (*****@***.com). I have tried the app on my phone (which saves my password and therefore should never have the "wrong" password, the app on my computer, as well as two different browsers, none of which have accepted my password. I believe it has been hacked within the last ** hours or so, and the answers to the security questions may have been changed as well. I want the issue to be fixed by freezing the hacker's activity and allowing me to log back in and reset my password.
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Customer service issue
Reported by GetHuman-rolexa
Feb 6th, 2019 - 4 mons ago
I have an issue with Yahoo too
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Seen by 12 customers so far
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Items needed
Email on Account
Name of Account Holder
GetHuman-rolexa started working on this issue
Feb 6th 4:06pm