My phone was stolen and now I can't access my account because my new phone hasn't been...

GetHuman2043068's customer service issue with Yahoo from January 2019

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Email on Account, Username, Password, and Name of Account Holder
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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman2043068's own words
My phone was stolen and now I can't access my account because my new phone hasn't been authorized and I can't have a code sent to my new phone because it is a new phone number. Pls help. And on top of that, I can't currently access the Google account used to authorize this Yahoo account because I can't authorize use via code sent to Yahoo email. It's a vicious cycle of me not being able to access everything ******
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Yahoo

Customer service issue
Reported by GetHuman2043068
Jan 26th, 2019 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 91063 others
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Timeline
GetHuman2043068 started working on this issue
Jan 26th 9:23am