My phone was stolen and now I can't access my account because my new phone hasn't been...
GetHuman2043068's customer service issue with Yahoo from January 2019
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Waiting to see what went wrong with our suggestion for how to get Yahoo help.
Before contacting them, items GetHuman2043068 may need:
Email on Account, Username, Password, and Name of Account Holder
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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman2043068's own words
My phone was stolen and now I can't access my account because my new phone hasn't been authorized and I can't have a code sent to my new phone because it is a new phone number. Pls help. And on top of that, I can't currently access the Google account used to authorize this Yahoo account because I can't authorize use via code sent to Yahoo email. It's a vicious cycle of me not being able to access everything ******
GetHuman2043068 did not yet indicate what Yahoo should do to make this right.
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