Back in November I lost my phone. It was a week before I was able to get back to a plac...

GetHuman-deconter's customer service issue with Yahoo from January 2019

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The issue in GetHuman-deconter's own words
Back in November I lost my phone. It was a week before I was able to get back to a place where I could access a phone again. During that time my email accounts have both been compromised. I tried to use an old cell phone I had and put service back on it to temporarily access my accounts. I was unable to put service on it because I was not able to log into my Google account. I tried all the passwords I could remember and none of them worked. I then tried to reset my Google password but in order to do that I had to send the verification to email or phone number. I tried sending it to the Yahoo email I had, and when I attempted to log on to the Yahoo email on a computer it only gave me the option of a *-step Verification. No options for a password. I tried to recover my Yahoo password or tried to do the two-step verification but in order to do that have to send a verification via code to my old phone number or my Google mail account. Since my password is compromised on my Google account I was unable to access my Gmail and unable to activate the phone I had. So in short I'm caught in a lockout Loop because I can't get into my phone without signing in to Google and I can't get the two step verification to recover my Yahoo mail unless I have access to Google or my old phone. Please help.
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Customer service issue
Reported by GetHuman-deconter
Jan 15th, 2019 - 9 mons ago
I have an issue with Yahoo too
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Seen by 5 customers so far
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GetHuman-deconter started working on this issue
Jan 15th 12:58pm