Hello, I recently forgot the password for my yahoo mail account under the email...
GetHuman-sarahzar's customer service issue with Yahoo from January 2019
Help with my Yahoo issue
First: share to improve GetHuman-sarahzar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sarahzar's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sarahzar will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sarahzar can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Yahoo has better answers for you: Yahoo Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-sarahzar's own words
Hello, I recently forgot the password for my yahoo mail account under the email *****@***.com. I thought it wouldn't be an issue to change my password but unfortunatlely I don't remember the answers to my security questions because this email was set up over a decade ago. I also don't have a phone number linked to my account. Can someone help me reset my password without needing a phone number or security questions? I have tickets that I will need to be able to access from this email within the next month so any help would be greatly appreciated! Thank you!*Sarah Zarillo
GetHuman-sarahzar did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-sarahzar fixed the problem
We are waiting for GetHuman-sarahzar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.