my son signed in on messenger to text someone because his phone was lost and when he we...

GetHuman1893602's customer service issue with Yahoo from January 2019

Help with my Yahoo issue
The issue in GetHuman1893602's own words
my son signed in on messenger to text someone because his phone was lost and when he went to sign me Back in it asked for a password and i don't remember it and so i tried to access my really old email connected to the account but i couldnt rememember the password for it either by the way the email is *****@***.com i attempted the password but couldt figure it out so i tried to reset it but every single email and phone number is old and don't have access to it anymore. so i'm trying to figure it out.
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Yahoo

Customer service issue
Reported by GetHuman1893602
Jan 4th, 2019 - 4 mons ago
I have an issue with Yahoo too
Fixed
Seen by 3 customers so far
Similar issue to 85145 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman1893602 started working on this issue
Jan 4th 4:50am
GetHuman1893602 indicated the issue is not fixed yet.
Jan 4th 4:52am