My name is Kristyn Cichirillo and my email (*****@***.com) was hacked profusely - I nee...

GetHuman-kcichiri's customer service issue with Yahoo from December 2018

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The issue in GetHuman-kcichiri's own words
My name is Kristyn Cichirillo and my email (*****@***.com) was hacked profusely - I need to access it so i can retrieve my Uber Driver information to resume work ****. PLEASE RESPOND ASAP. Someone changed the recover email AND phone number so i have no way to get into it.. All I know is that my recover email attached to it is *****@***.com and THAT was hacked as well.. :(** I tried logging in last night and Yahoo allowed me to send a message (I don't know where or how) and am very disappointed Yahoo doesn't have a phone number..it's the **st century I thought we were past poor communication by now.. If I need to send you proof of my identiy like a copy of my driver's license I will. This is very time-sensitive - please respond soon! :(*****-***-**** - new cell number

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Yahoo

Customer service issue
Reported by GetHuman-kcichiri
Dec 31st, 2018 - 2 years ago
Not resolved
Seen by 69 customers so far
Similar issue to 83980 others
0 customers following this

Timeline

GetHuman-kcichiri started working on this issue
Dec 31st, 2018 7:26pm