My account was hacked but they want me to pay *** dollars to recover it.

GetHuman1837211's customer service issue with Yahoo from December 2018

97 views | 82512 similar | 0 following
Help with my Yahoo issue
GetHuman1837211's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1837211 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1837211 can let us know if they help or not.
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The issue in GetHuman1837211's own words
Sign in to my account as normal. ... Yahoo has locked me out of my email account for too many attempts to log into my account. I recieved a pop up message stating, that my password has been changed. Also requesting that i sign in for verification purposes. Followed by a pop up authentication requirement message. I want help to recover my account without the ridiculous fees.
I have to pay a ridiculous amount to recover a account that was free to create. They are no help at all. Although they have control.
I want to speak the owner of this establishment.
Ive been a customer for over ** years. Nobody is doing anything to help me. They are just out to get my money.
Everything!!!!!
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Yahoo

Customer service issue
Reported by GetHuman1837211
Dec 27th, 2018 - 3 years ago
Fixed
Seen by 97 customers so far
Similar issue to 82512 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman1837211 started working on this issue
Dec 27th, 2018 2:14am
GetHuman1837211 indicated the issue is not fixed yet.
Dec 27th, 2018 2:15am

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