I traded in my phone for a different one because it was not working. I downloaded my ap...

GetHuman1722132's customer service issue with Yahoo from December 2018

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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1722132's own words
I traded in my phone for a different one because it was not working. I downloaded my apps and tried to log into Instagram but it was saying that ‘suspicious activity’ was occurring and that Instagram would have to send me a passcode to my email. The problem is that the email I used to sign up on Instagram I no longer use and I can’t get into it. In order to get into that email address it is sending a link to another address that I have never seen in my life. Please help me get back into my old email address.
GetHuman1722132 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman1722132
Dec 9th, 2018 - 6 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 77271 others
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Timeline
GetHuman1722132 started working on this issue
Dec 9th, 2018 1:27pm