I Forgot my Yahoo account password and it won't let me make a new password. I clicked o...

GetHuman1691155's customer service issue with Yahoo from December 2018

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GetHuman1691155's next move: try the Yahoo help center again.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1691155 will want to follow the link below to head to their help center. We will check on GetHuman1691155 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1691155 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1691155's own words
I Forgot my Yahoo account password and it won't let me make a new password. I clicked on forgot my password and it sent me to a different link that showed me my old phone number and to put in the missing numbers to access it but don't have that phone or number anymore. I clicked on don't have access to the number and it said sorry can't access your account. How can I reset my password to access my account?
GetHuman1691155 did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman1691155
Dec 4th, 2018 - 2 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
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GetHuman1691155 started working on this issue
Dec 4th, 2018 10:29pm