My issue is I have an old email account that I remember the email and the password to...

GetHuman1683285's customer service issue with Yahoo from December 2018

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GetHuman1683285's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1683285 will want to follow the link below to head to their help center. We will check on GetHuman1683285 later to make sure it's all set or try to help escalate.
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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1683285's own words
My issue is I have an old email account that I remember the email and the password to, but it prompted me with old security questions that I do not remember the answers to because I wrote them several years ago. I would like help accessing this email because I sent something to it that is important and I need access to this address in order to receive and respond to this important email. Any help at all would be amazing as I have tried recovering it for several hours now with no success.
GetHuman1683285 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman1683285
Dec 3rd, 2018 - 2 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman1683285 started working on this issue
Dec 3rd, 2018 10:09pm