My issue is I have an old email account that I remember the email and the password to...

GetHuman1683285's customer service issue with Yahoo from December 2018

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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1683285's own words
My issue is I have an old email account that I remember the email and the password to, but it prompted me with old security questions that I do not remember the answers to because I wrote them several years ago. I would like help accessing this email because I sent something to it that is important and I need access to this address in order to receive and respond to this important email. Any help at all would be amazing as I have tried recovering it for several hours now with no success.
GetHuman1683285 did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman1683285
Dec 3rd, 2018 - 2 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 4 customers so far
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GetHuman1683285 started working on this issue
Dec 3rd, 2018 10:09pm