I've tried to sign in with my old Yahoo account hundreds of times. I know my email and...

GetHuman-chaconr's customer service issue with Yahoo from December 2018

1 view
75441 similar
0 following
Help with my Yahoo issue
First: share to improve GetHuman-chaconr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-chaconr's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chaconr will want to follow the link below to head to their help center. We will check on GetHuman-chaconr later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-chaconr may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-chaconr's own words
I've tried to sign in with my old Yahoo account hundreds of times. I know my email and my password but i forgot my security questions. I can assure you im the owner of this email "*****@***.com". I decided to create a new account which is "*****@***.com" but i need to sign in to my old one to change the password on some online game. The game will not let me use another account unless i sign in with "*****@***.com" which i forgot the security questions to.
GetHuman-chaconr did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-chaconr fixed the problem
We are waiting for GetHuman-chaconr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-chaconr fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-chaconr
Dec 2nd, 2018 - 6 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 75441 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-chaconr started working on this issue
Dec 2nd, 2018 3:16pm