Hello, my name is Brian I I’m having problems logging in to my email account. I recentl...

GetHuman1672337's customer service issue with Yahoo from December 2018

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The issue in GetHuman1672337's own words
Hello, my name is Brian I I’m having problems logging in to my email account. I recently changed my phone number, and my account was not updated To reflect my new phone number. I had my password in my phone for my email account, so I never thought about updating the account. But today I lost my phone and I can’t remember my account password. I tried to recover it, but the email account associated with the recovery was with a company I know longer work for. So both of the ways I’ve tried to get the account fail. I no longer have access to the phone number or the email account associated with the recovery of my password.
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Yahoo

Customer service issue
Reported by GetHuman1672337
Dec 2nd, 2018 - 6 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 75373 others
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Timeline
GetHuman1672337 started working on this issue
Dec 2nd, 2018 6:28am