My name is Yahaira Rivera-Malave. I have my primary email with you for many years as...

GetHuman1667558's customer service issue with Yahoo from December 2018

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GetHuman1667558's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1667558 will want to follow the link below to head to their help center. We will check on GetHuman1667558 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1667558 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1667558's own words
My name is Yahaira Rivera-Malave. I have my primary email with you for many years as *****@***.com.***Today, I clicked on my Yahoo mail app, but I received a message saying my session was expired. This has never happen to me. I tried to sign in to my account, but for some reason my log in isn't working (password). Again, I have this email so long. I have never updated my information. I need to recover my email as all my important information goes to the email. My Bill's and so on.***I called customers service. The representative could not help me.***My name is: Yahaira Rivera-Malave***My email is : *****@***.com***The recovery email used no longer works. My phone number is ***-***-****. Please help me.***Thank you****Yahaira Rivera-Malave
GetHuman1667558 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman1667558
Dec 1st, 2018 - 6 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 75181 others
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Timeline
GetHuman1667558 started working on this issue
Dec 1st, 2018 2:41pm