hello. my name is stephanie. i have two accounts on yahoo, (prdrzgorda** and delosangel...
GetHuman1650919's customer service issue with Yahoo from November 2018
Help with my Yahoo issue
First: share to improve GetHuman1650919's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1650919's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1650919 will want to follow the link below to head to their help center. We will check on GetHuman1650919 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1650919 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1650919's own words
hello. my name is stephanie. i have two accounts on yahoo, (prdrzgorda** and delosangeles*stephanie) but cannot access either of them because i forgot the password and do not have access to my alternate email or phone number. i haven't been able to access these accounts for a while now and i would really like to. i don't know how to prove that i am the rightful owner for these two accounts, but if there is any other way i can access these accounts it will be greatly appreciated. if i can send you a picture of my license for proof of my name i will gladly send it to you. please contact me back as soon as possible. thank you.
GetHuman1650919 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman1650919 fixed the problem
We are waiting for GetHuman1650919 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.