I needed to reset the password. I have not set up an alternate email and number on this...

GetHuman1649329's customer service issue with Yahoo from November 2018

74391 similar
0 following
Help with my Yahoo issue
GetHuman1649329's next move: try the Yahoo help center again.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1649329 will want to follow the link below to head to their help center. We will check on GetHuman1649329 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1649329's own words
I needed to reset the password. I have not set up an alternate email and number on this email account that I used for my Facebook before, and now the only option for me to reset it is to answer two security questions. I can answer one question but the second is completely forgotten. I was ** that time and stupid not to add an alternate email. All I need is to reset my password for my very very old email to reactivate my old facebook.
GetHuman1649329 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman1649329 fixed the problem
We are waiting for GetHuman1649329 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1649329 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1649329
Nov 28th, 2018 - 9 mons ago
I have an issue with Yahoo too
Seen by 6 customers so far
Similar issue to 74391 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Name of Account Holder
GetHuman1649329 started working on this issue
Nov 28th, 2018 10:52pm
GetHuman1649329 indicated the issue is not fixed yet.
Nov 28th, 2018 10:54pm