Yahoo mail asked me to use my name and password* I did and then they asked me to call m...

GetHuman-howellof's customer service issue with Yahoo from December 2018

3 views
 | 
76359 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman-howellof's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-howellof's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-howellof will want to follow the link below to head to their help center. We will check on GetHuman-howellof later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-howellof may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-howellof's own words
Yahoo mail asked me to use my name and password* I did and then they asked me to call my phone number to get a number* I did, but I was never called back. I am on a line land* not a Mobil phone. That is the only phone number and the only internet, so I cannot get onto my Yahoo mail. I have Aphasia, which means I cannot understand what people say. I really need my Yahoo mail. My name is Yates S. Howell, and is "*****@***.com My phone is ***-***-****. I do not know what my password is. Can you help me?
GetHuman-howellof did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-howellof fixed the problem
We are waiting for GetHuman-howellof to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-howellof fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-howellof
Dec 5th, 2018 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 76359 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-howellof started working on this issue
Dec 5th, 2018 8:44pm