Yahoo mail asked me to use my name and password* I did and then they asked me to call m...

GetHuman-howellof's customer service issue with Yahoo from December 2018

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GetHuman-howellof's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-howellof will want to follow the link below to head to their help center. We will check on GetHuman-howellof later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-howellof may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-howellof's own words
Yahoo mail asked me to use my name and password* I did and then they asked me to call my phone number to get a number* I did, but I was never called back. I am on a line land* not a Mobil phone. That is the only phone number and the only internet, so I cannot get onto my Yahoo mail. I have Aphasia, which means I cannot understand what people say. I really need my Yahoo mail. My name is Yates S. Howell, and is "*****@***.com My phone is ***-***-****. I do not know what my password is. Can you help me?
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Customer service issue
Reported by GetHuman-howellof
Dec 5th, 2018 - a mon ago
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Seen by 3 customers so far
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GetHuman-howellof started working on this issue
Dec 5th, 2018 8:44pm