I forgot my password to my yahoo email account. I remember the email address and when I...

GetHuman-cjwestfa's customer service issue with Yahoo from November 2018

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Before contacting them, items GetHuman-cjwestfa may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-cjwestfa's own words
I forgot my password to my yahoo email account. I remember the email address and when I click forgot password it only gives the option to enter in * numbers from a phone number that i dont have anymore and that i dont remember because I had that phone number that is attached to the account for a very short period of time. Yahoo will not let me verify anything else. I need help getting into thi account please contact me at my new email address *****@***.com.
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Yahoo

Customer service issue
Reported by GetHuman-cjwestfa
Nov 28th, 2018 - 9 mons ago
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Seen by 6 customers so far
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Timeline
GetHuman-cjwestfa started working on this issue
Nov 28th, 2018 7:27am