Hello YAHOO Support, **I am in bad shape, literally i cannot access my mail in my new i...

GetHuman-rojrodri's customer service issue with Yahoo from November 2018

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The issue in GetHuman-rojrodri's own words
Hello YAHOO Support, **I am in bad shape, literally i cannot access my mail in my new iphone. *I forget my password for the email account ROJRODRIGUEZ**@YAHOO.COM although i still have access to it in my old iphone *, as proof i can even read and send some emails using that account however i recently purchased an iphone X and when i want to log in to that email account i cannot remember my password anymore. I remembered the mobile phone number *********** as the recovery phone however that number is no longer working for a long time (dead post paid account). And there is no way for me to reset the password and change to a newer password because of that limitation. **Please help me. I dont remember pairing it with a recovery email so you can send me RESET instructions to my other account at ROJETTERODRIGUEZ@YAHOO.COM or to my husband email account at RAYFLOYD****@YAHOO.COM just to recover this very important email containing lots of house Contracts and other confidential information.**Thanks in advance for the usual support.
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Yahoo

Customer service issue
Reported by GetHuman-rojrodri
Nov 27th, 2018 - 9 mons ago
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GetHuman-rojrodri started working on this issue
Nov 27th, 2018 6:33am