I forgot my password to another yahoo email address: *****@***.com and my recovery phon...

GetHuman-ivannast's customer service issue with Yahoo from November 2018

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Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ivannast's own words
I forgot my password to another yahoo email address: *****@***.com and my recovery phone number is (***) ***-**** which I no longer have access to so I have no way to recover my password and I was wondering if there was any way you could assist me in recovering my email. Also, I had found a number to call for yahoo support and I was told that my email account was no longer active and I would have to pay a $*** fee to re-activate it. I was also asked my age, my relationship status and was asked to add the “representative” on Facebook. I believe that this was a scammer trying to scam me or hack into my email or facebook. I feel very unsafe and insecure and would appreciate if you could clear things up for me and please help me to access my old email address.
GetHuman-ivannast did not yet indicate what Yahoo should do to make this right.
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Customer service issue
Reported by GetHuman-ivannast
Nov 26th, 2018 - 10 mons ago
I have an issue with Yahoo too
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Seen by 4 customers so far
Similar issue to 73722 others
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GetHuman-ivannast started working on this issue
Nov 26th, 2018 9:33pm