I am trying to access my brother's yahoo email, *****@***.com. He is currently incarce...

GetHuman-ljhuss's customer service issue with Yahoo from November 2018

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Before contacting them, items GetHuman-ljhuss may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-ljhuss's own words
I am trying to access my brother's yahoo email, *****@***.com. He is currently incarcerated and his spouse is not available so any of the recovery information will not work. He has no access to mobile phone, text or email. Can you please provide information on how I can access the account? I have the password but of course I am accessing from a different computer so again the recovery options are on valid.
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Customer service issue
Reported by GetHuman-ljhuss
Nov 25th, 2018 - 10 mons ago
I have an issue with Yahoo too
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GetHuman-ljhuss started working on this issue
Nov 25th, 2018 11:14pm