Dear Sirs,*I'm a customer of yours by using your small business I have my created a web...

GetHuman1619055's customer service issue with Yahoo from November 2018

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The issue in GetHuman1619055's own words
Dear Sirs,*I'm a customer of yours by using your small business I have my created a website witch I pay for annually and I also have an email for receiving and sending answers to my customers.It seems and I'm very sorry to inform you about it that there is no security when it comes to the email you provide and that is because I have received an email from a hacker telling me to pay in order to use my email account with you.I'm sending you the email I have got from this hacker in order to restore my trust with you and continue to be a customer of your small business.This hacker tells me also that he have sent his email by using my own just to proof his point.*Hello!**I'm is very good coder.*I am known by my nickname abram**.*I hacked this mailbox more than six months ago, *through it I infected your operating system with a virus (trojan) created by me and have been spying for you a very long time.**I understand it is hard to believe, but you can check it yourself.*I'm sent this e-mail from your account. Try it yourself. **Even if you changed the password after that - it does not matter, my virus intercepted all the caching data on your computer*and automatically saved access for me.**I have access to all your accounts, social networks, email, browsing history.*Accordingly, I have the data of all your contacts, files from your computer, photos and videos.**I was most struck by the intimate content sites that you occasionally visit.*You have a very wild imagination, I tell you!**During your pastime and entertainment there, I took screenshot through the camera of your device, synchronizing with what you are watching.*Oh my god! You are so funny and excited!**I think that you do not want all your contacts to get these files, right?*If you are of the same opinion, then I think that $*** is quite a fair price to destroy the dirt I created.**Send the above amount on my BTC wallet (bitcoin): **kXyFbvetft***v*QV*g*vzrjwNqRtvgA*As soon as the above amount is received, I guarantee that the data will be deleted, I do not need it.**Otherwise, these files and history of visiting sites will get all your contacts from your device.*Also, I'll send to everyone your contact access to your email and access logs, I have carefully saved it!**Since reading this letter you have ** hours!*After your reading this message, I'll receive an automatic notification that you have seen the letter.**I hope I taught you a good lesson.*Do not be so nonchalant, please visit only to proven resources, and don't enter your passwords anywhere!*Good luck!**How can you help with this issue?*Sincerely,*Dimitrios Kanaridis
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Yahoo

Customer service issue
Reported by GetHuman1619055
Nov 24th, 2018 - 10 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 73162 others
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Timeline
GetHuman1619055 started working on this issue
Nov 24th, 2018 10:49pm