I had to reset my AT&T Samsung * phone yesterday and therefore lost a lot of data.. No...

GetHuman-berylcl's customer service issue with Yahoo from November 2018

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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-berylcl's own words
I had to reset my AT&T Samsung * phone yesterday and therefore lost a lot of data.. Now when I try to log into my Yahoo account on my phone and on my home computer it wants a key code. The key icon is not present on either system, computer or phone. I always used a password before. I had my AT&T number changed * weeks ago to ***-***-**** because I live in SC now. My b,*****@***.com has my old Florida number ***-***-**** so I have no option to sign into my email. I have important info in my email folders. How can I update my phone number or other information so I can access my email? OR Can I have my *****@***.com folders and mail transferred to a new account? I prefer using yahoo rather than my google. Please help me get into my account access back, I have documents that are used for a upcoming court case in one of the folders. THIS is very very Important. I've had this account for ***yrs. Thank you, Beryl M Clarey
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Customer service issue
Reported by GetHuman-berylcl
Nov 11th, 2018 - 5 mons ago
I have an issue with Yahoo too
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GetHuman-berylcl started working on this issue
Nov 11th, 2018 8:28pm