On approximately ***** or ********* , our computer was hacked.. Strangely enough, my hu...

GetHuman-myfonz's customer service issue with Yahoo from November 2018

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The issue in GetHuman-myfonz's own words
On approximately ***** or ********* , our computer was hacked.. Strangely enough, my husband's accts were untouched. Both my personal email (*****@***.com) and my family related business account ( *****@***.com) were affected as well nything of mine that required an email acct .. These accounts have been suspended. I now know how to upload a picture I.D. to prove my identity.*Could you please assist me in recovering my accounts. ....Oh, I forgot to tell you that I had forgotten to jot down my newest passwords and update my recovery info , which no longer the same cell number. I remember one older password for the suzeeq acct "nopepsicoke?" and the password for the ooto* acct is " EPresley**?" , but is not accepted because of the suspension. Thjis lack of access also prevents me from changing the now deleted FB passwords. I have set up a temp FB account and also a new yahoo acct which is SMR*****@***.com.*Is this enough info for you to work with?*Suzanne Rahm

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Customer service issue
Reported by GetHuman-myfonz
Nov 11th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 68948 others
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GetHuman-myfonz started working on this issue
Nov 11th, 2018 6:05pm