I can not log into my account.. My email has been hacked & i have too much information...

GetHuman-noviscio's customer service issue with Yahoo from November 2018

8 views | 68640 similar | 0 following
Help with my Yahoo issue
First: share to improve GetHuman-noviscio's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-noviscio's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-noviscio will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-noviscio can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-noviscio may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-noviscio's own words
I can not log into my account.. My email has been hacked & i have too much information in my email to just forget about it.. My password has been changed & the phone number that is on file for recovery code is not my actual phone number nor do i recognize the digits that are visible. I have no clue who set that up cuz it wasnt me & the area code looks like a area code i have never seen or heard of.. My back up email which is my gmail does not seem to be the back up email for recovery.. I honestly never set up back up email for recovery if this was to ever happen cuz i didnt think this would ever happen.. Now i am depressed & contemplating suicide cuz i have sensative information in my email that i do not have access to.. I am a musician and i have music files in that email & now i cant get to it & i am feeling lost.. All the security questions i have never set up so i dont know what the answers could possible be.. My email is.. *****@***.com.. My name is Tarr Harris

GetHuman-noviscio did not yet indicate what Yahoo should do to make this right.

How GetHuman-noviscio fixed the problem

We are waiting for GetHuman-noviscio to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-noviscio fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-noviscio
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 68640 others
0 customers following this


GetHuman-noviscio started working on this issue
Nov 10th, 2018 4:34pm