So this email was my VERY old email from when I was a young child. When I was **, my fa...

GetHuman1532557's customer service issue with Yahoo from November 2018

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Help with my Yahoo issue
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1532557 will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1532557 can let us know if they help or not.
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Before contacting them, items GetHuman1532557 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1532557's own words
So this email was my VERY old email from when I was a young child. When I was **, my father passed away and I know there are emails between him and I in this account. These emails include pictures of us and old conversation. I've previously tried to log into this account, however I can't remember the password for it. The security questions were not ones that I set. I did not have a spouse when I was a child and I can't remember what my "favorite book" was at the time. If you guys can somehow help, it'd be very much appreciated. I can provide the location of where the account was made, a general time around when the account was made, and birthday*street address to help verify that it is in fact my account.

GetHuman1532557 did not yet indicate what Yahoo should do to make this right.

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Customer service issue
Reported by GetHuman1532557
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 68407 others
0 customers following this


GetHuman1532557 started working on this issue
Nov 9th, 2018 9:56pm

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