I have two yahoo accounts one I was able to access and the other one I still am not abl...

GetHuman1529024's customer service issue with Yahoo from November 2018

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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1529024's own words
I have two yahoo accounts one I was able to access and the other one I still am not able to access! I have a new phone number so I am not able to get the account key. That’s fine I thought it would at least let me pick between sending the key to another email or me answering a security question! But NO! they tell me they can’t help me and I need to make a new account. I do not want to make a new account because I have very important stuff on that email. Like doctors , my apartment documents, my fasfa information. I just want to get back into my account and update my new number please help me
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Customer service issue
Reported by GetHuman1529024
Nov 9th, 2018 - 10 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
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