*. At **** this morning discovered NONE of my messages would open. An icon in the form...

GetHuman-graahl's customer service issue with Yahoo from November 2018

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Help with my Yahoo issue
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Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-graahl will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-graahl can let us know if they help or not.
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The issue in GetHuman-graahl's own words
*. At **** this morning discovered NONE of my messages would open. An icon in the form if an open envelope appeared at each try* stating :” unable to download, try again later.”**. Attempted to send a “HELP” message. Same icon appeared stating: “ unable to send message, try again later.”**. POSSIBLE RELATED EVENT: yesterday(********) opened a message from Yahoo: which stated that my accounted needed to be “upgraded” because of the merger with Verizon and the resulting OATH entity. I complied with its directions. Did not utilize the email again yesterday.**.Now THIS situation!!**. NONE of the listed Yahoo phone numbers were in working orderwhen i tried to call about this.**. If i can’t CALL you, and my email doesn’t work, how can this be resolved? **. My phone number is (***)***-******. Does this need to be reported to the FCC?

GetHuman-graahl did not yet indicate what Yahoo should do to make this right.

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Yahoo

Customer service issue
Reported by GetHuman-graahl
Nov 8th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 67894 others
0 customers following this

Timeline

GetHuman-graahl started working on this issue
Nov 8th, 2018 6:20pm
GetHuman-graahl shared this issue with friends on Facebook
Nov 8th, 2018 6:21pm

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