I have had some one hack my Facebook account which is connected to an old yahoo account...

GetHuman1516714's customer service issue with Yahoo from November 2018

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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1516714's own words
I have had some one hack my Facebook account which is connected to an old yahoo account I have (C*****@***.com) I know the password to the account but the website wants me to use the Keyaccess. Which at the time now I have not had the phone number that is connected to the yahoo account for several years so I am unable to access the phone. Also the other email that is linked with the account was a school email and since I am no longer in school I can not use that email anymore.
GetHuman1516714 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman1516714
Nov 7th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 67600 others
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Timeline
GetHuman1516714 started working on this issue
Nov 7th, 2018 11:29pm