i have a prepaid card that i have had for years and to get my password change because i...

GetHuman1520034's customer service issue with Yahoo from November 2018

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GetHuman1520034's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1520034 will want to follow the link below to head to their help center. We will check on GetHuman1520034 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1520034 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1520034's own words
i have a prepaid card that i have had for years and to get my password change because i can not use the old one they need to send a code to my old phone that i dont have anymore or to my email and i cant get in my email because yahoo wants to send a key to phone or email and i dont have the phone and cant get in the yahoo email so can you help me get in with my new email *****@***.com or my phone number ********** please.
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Yahoo

Customer service issue
Reported by GetHuman1520034
Nov 7th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1520034 started working on this issue
Nov 7th, 2018 11:08pm