I have the correct password to an old email account I have used but once I put it in Ya...

GetHuman1489523's customer service issue with Yahoo from November 2018

1 view
66166 similar
0 following
Help with my Yahoo issue
First: share to improve GetHuman1489523's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1489523's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1489523 will want to follow the link below to head to their help center. We will check on GetHuman1489523 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1489523 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1489523's own words
I have the correct password to an old email account I have used but once I put it in Yahoo wants me to verify it’s me. I don’t know why it is asking that since I have the correct password.. Anyway since it’s an older account I no longer have access to the recovery routes, the email or the phone number. I do not remember the recovery email password but do have the password to the account I am trying to access..... *The email is *****@***.com *The email I have provided for yahoo to email me is now my other email. *The one I cannot access is *****@***.com
GetHuman1489523 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman1489523 fixed the problem
We are waiting for GetHuman1489523 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman1489523 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1489523
Nov 4th, 2018 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 66166 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1489523 started working on this issue
Nov 4th 11:48pm