An email said my credentials are needed for my Yahoo account. Every time I try to rest...

GetHuman1480006's customer service issue with Yahoo from November 2018

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Help with my Yahoo issue
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GetHuman1480006's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1480006 will want to follow the link below to head to their help center. We will check on GetHuman1480006 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1480006 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1480006's own words
An email said my credentials are needed for my Yahoo account. Every time I try to rest it it takes me to my att. My email was set up ** years ago and is not linked to my att. I have no idea the password. When trying to get att to help they kept saying they couldn't find me by name * email etc. I need help from Yahoo. That is where the email account started. Please help me. Every bill I have and all my work is attached to this email. I am upset that my password just disappeared. I have never had to put it in to get my emails. Thank you.
GetHuman1480006 did not yet indicate what Yahoo should do to make this right.
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Yahoo

Customer service issue
Reported by GetHuman1480006
Nov 3rd, 2018 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1480006 started working on this issue
Nov 3rd 7:12pm