Hi, I'm trying to gain access to my yahoo mail account, but I can't remember my passwor...

GetHuman1470175's customer service issue with Yahoo from November 2018

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Waiting to see what went wrong with our suggestion for how to get Yahoo help.
Before contacting them, items GetHuman1470175 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1470175's own words
Hi, I'm trying to gain access to my yahoo mail account, but I can't remember my password. My email address for the account is *****@***.com, but the two step verification code will only send an email to my phone (which is currently lost, or an email to a deactivated email account which I no longer have access to). Id be happy to answer security questions to get into this account, but I really need access so I can view an email from uber to retrieve my lost phone!**My name for the account is Nicolas Ross. Please let me know how I can get access to the account so that I can view the email that finds my phone. To further communicate, please contact me at *****@***.com
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Yahoo

Customer service issue
Reported by GetHuman1470175
Nov 2nd, 2018 - a mon ago
I have an issue with Yahoo too
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Seen by 1 customer so far
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Timeline
GetHuman1470175 started working on this issue
Nov 2nd 12:59pm