I recently purchased a new cell phone and when accessing my email through Yahoo (fronti...

GetHuman1461619's customer service issue with Yahoo from November 2018

3 views
 | 
65134 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman1461619's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1461619's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1461619 will want to follow the link below to head to their help center. We will check on GetHuman1461619 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1461619 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1461619's own words
I recently purchased a new cell phone and when accessing my email through Yahoo (frontier account), the messages do not download. There's a message that says "Sync failed". Also, if I try to respond to an email, it does not send. After speaking to a tech coach at Verizon, they indicated the mobile device is set up properly to access my emails. However, when connected to Wi-Fi, the messages do not download.
GetHuman1461619 did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman1461619 fixed the problem
We are waiting for GetHuman1461619 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman1461619 fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman1461619
Nov 1st, 2018 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 3 customers so far
Similar issue to 65134 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1461619 started working on this issue
Nov 1st 1:45am