I recently purchased a new cell phone and when accessing my email through Yahoo (fronti...
GetHuman1461619's customer service issue with Yahoo from November 2018
Help with my Yahoo issue
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GetHuman1461619's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1461619 will want to follow the link below to head to their help center. We will check on GetHuman1461619 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1461619 may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman1461619's own words
I recently purchased a new cell phone and when accessing my email through Yahoo (frontier account), the messages do not download. There's a message that says "Sync failed". Also, if I try to respond to an email, it does not send. After speaking to a tech coach at Verizon, they indicated the mobile device is set up properly to access my emails. However, when connected to Wi-Fi, the messages do not download.
GetHuman1461619 did not yet indicate what Yahoo should do to make this right.
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