I changed my yahoo password about one month ago but I cannot remember what it is anymor...

GetHuman-jkoofish's customer service issue with Yahoo from October 2018

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Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-jkoofish's own words
I changed my yahoo password about one month ago but I cannot remember what it is anymore. To make the matter worse, I just moved away from Hong Kong to the USA three weeks ago and do not have access to my previous Hong Kong phone number registered with Yahoo so I cannot receive the recovery code by phone either. I therefore reached out to support, they proceeded to ask me to answer some security questions but unfortunately I answered some of them wrong. They would not offer any other way to understand my issue and suggested me to get a new account instead (I believe that was the Taiwan team). I was very much disappointed at their coldness in customer service. Can you advise how to retrieve my account?

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Customer service issue
Reported by GetHuman-jkoofish
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 61907 others
0 customers following this


GetHuman-jkoofish started working on this issue
Oct 23rd, 2018 12:30pm

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