We are a large ministry and we have a database web server application where authorized...

GetHuman-springgu's customer service issue with Yahoo from October 2018

2 views | 61512 similar | 0 following
Help with my Yahoo issue
First: share to improve GetHuman-springgu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-springgu's next move: find and follow the right step-by-step guide.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-springgu will need to dig through the advice provided by Yahoo, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-springgu can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-springgu may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-springgu's own words
We are a large ministry and we have a database web server application where authorized leadership can send emails through our web based application through SMTP*Go to their volunteers. The "from" email address is the leader's personal email, and the "to" address is the volunteer's personal email.** We've recently come across the situation where if the authorized person uses yahoo and the receiving person uses yahoo, the yahoo's DMARC policy blocks the receipt of the authorized email because the email came from our webserver through SMTP*go rather than from a yahoo email server. **We have over *,*** authorized users who may change from year to year, and we are looking for a way that a current yahoo user can continue to use their yahoo email when sending ministry business emails through out system.**Is there a way that yahoo can grant a variance to your DMARC policy for our Kairos Prison Ministry International purposes? IF that is possible, what steps would you need us to take to give you the information you need to ensure your security desires are being met for your user?**Mike Springer

GetHuman-springgu did not yet indicate what Yahoo should do to make this right.

How GetHuman-springgu fixed the problem

We are waiting for GetHuman-springgu to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-springgu fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-springgu
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 61512 others
0 customers following this

Timeline

GetHuman-springgu started working on this issue
Oct 22nd, 2018 11:46am

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies