I gave out my personal information and was a victim of fraud. So after getting it check...

GetHuman-montefri's customer service issue with Yahoo from October 2018

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The issue in GetHuman-montefri's own words
I gave out my personal information and was a victim of fraud. So after getting it checked out by my bank security, they took care of it, telling me to back up my phone. I waited too long, and there was another attempt from the fraudsters to get into my account, so they froze my mobile banking. They told me the only way to clear it out at this point would be through a factory reset. So I did. Afterwards they asked for my samsung account, which i forgot to password to. So I got a password reset email for it, but because it's on mobile, i can't access either emails, which are each others' supporting email. The second email does have a secondary email, but i had put it in wrong, so that wouldn't work. So I can't get to my email through mobile or another email without access to an account key...

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Yahoo

Customer service issue
Reported by GetHuman-montefri
Oct 30th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 64459 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman-montefri started working on this issue
Oct 30th, 2018 6:24am

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