I gave out my personal information and was a victim of fraud. So after getting it check...
GetHuman-montefri's customer service issue with Yahoo from October 2018
2 views | 64459 similar | 0 following
Help with my Yahoo issue
First: share to improve GetHuman-montefri's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Yahoo help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-montefri's own words
I gave out my personal information and was a victim of fraud. So after getting it checked out by my bank security, they took care of it, telling me to back up my phone. I waited too long, and there was another attempt from the fraudsters to get into my account, so they froze my mobile banking. They told me the only way to clear it out at this point would be through a factory reset. So I did. Afterwards they asked for my samsung account, which i forgot to password to. So I got a password reset email for it, but because it's on mobile, i can't access either emails, which are each others' supporting email. The second email does have a secondary email, but i had put it in wrong, so that wouldn't work. So I can't get to my email through mobile or another email without access to an account key...
GetHuman-montefri did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-montefri fixed the problem
We are waiting for GetHuman-montefri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Yahoo customer problems.
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.