When I send a message to someone another name comes on top of mine.This name of a pers...

GetHuman1373592's customer service issue with Yahoo from October 2018

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The issue in GetHuman1373592's own words
When I send a message to someone another name comes on top of mine.This name of a person I don't know is Robert Smith . This name always comes on top of my name which is Dolores Lavoie. The name of Robert Smith is in Bold characters, and my name is printed in light characters. The person who receives my message receives both names, as I have described them to you. This new name of Robert Smith seems to be twinned to mine , for a reason I do not comprehend.
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Yahoo

Customer service issue
Reported by GetHuman1373592
Oct 19th, 2018 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
Similar issue to 60592 others
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Timeline
GetHuman1373592 started working on this issue
Oct 19th 1:55am