My account was hacked. The email ID was: *****@***.com, and someone got into it...I tri...
GetHuman1370207's customer service issue with Yahoo from October 2018
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GetHuman1370207's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1370207 will want to follow the link below to head to their help center. We will check on GetHuman1370207 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1370207 may need:
Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1370207's own words
My account was hacked. The email ID was: *****@***.com, and someone got into it...I tried to change the password several times, but the I kept getting logged out and then couldn't sign back in. I really need to get access to my account. Please let me know what the best options are to retrieve my account- I can identify my account credentials and prove my ID - I have a pro account and you can see that the monthly debit is from my account which will have my credentials. My name is Tilden Cooper, and I have had that account since a very long time. Please let me know what information you need from my end to prove that it is my account and I can get access back.
GetHuman1370207 did not yet indicate what Yahoo should do to make this right.
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