My telephone has crashed with all my information on it..i have an account key and an ol...

GetHuman1368298's customer service issue with Yahoo from October 2018

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GetHuman1368298's next move: go to the Yahoo help center.
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Email on Account, Username, Password, and Name of Account Holder
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Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman1368298's own words
My telephone has crashed with all my information on it..i have an account key and an old email address which i cannot enter*I am on holiday and my wife is in hospital and all my insurance is in my in my Yahoo account. Which is unacessable.*Can i get this resolved so i can get in to my emails from my wifes telephone ..*My email account is *****@***.com*My telephone is *********** *Please help us thos is so impotratnt.
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Customer service issue
Reported by GetHuman1368298
Oct 18th, 2018 - 3 mons ago
I have an issue with Yahoo too
Not resolved
Seen by 2 customers so far
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GetHuman1368298 started working on this issue
Oct 18th, 2018 8:36am