Product: yahoo.ca email account *Issue: was locked out of my email account approximatel...

GetHuman-zaipitma's customer service issue with Yahoo from October 2018

1 view
 | 
60294 similar
 | 
0 following
Help with my Yahoo issue
First: share to improve GetHuman-zaipitma's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-zaipitma's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zaipitma will want to follow the link below to head to their help center. We will check on GetHuman-zaipitma later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-zaipitma may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-zaipitma's own words
Product: yahoo.ca email account *Issue: was locked out of my email account approximately * years ago. *Email: *****@***.com*Details: I typed in my password to log in as usual, but I was then asked to confirm my identity through my secondary email account. I am unable to access my secondary email account and was therefore locked out of my yahoo.ca email account. It has now been such a long time I also have forgotten the exact password. There are still emails I need to access in this account. Is there any possible way of gaining access at this point?
GetHuman-zaipitma did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-zaipitma fixed the problem
We are waiting for GetHuman-zaipitma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Yahoo's attention and get better help faster. Tap below to get started.
Having Yahoo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Yahoo email you?
This email address isn't valid
Follow this issue
See how GetHuman-zaipitma fixes it.
This email address isn't valid

Yahoo

Customer service issue
Reported by GetHuman-zaipitma
Oct 18th, 2018 - a mon ago
I have an issue with Yahoo too
Not resolved
Seen by 1 customer so far
Similar issue to 60294 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-zaipitma started working on this issue
Oct 18th 12:59am