Product: yahoo.ca email account *Issue: was locked out of my email account approximatel...
GetHuman-zaipitma's customer service issue with Yahoo from October 2018
Help with my Yahoo issue
First: share to improve GetHuman-zaipitma's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-zaipitma's next move: go to the Yahoo help center.
Yahoo doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zaipitma will want to follow the link below to head to their help center. We will check on GetHuman-zaipitma later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-zaipitma may need:
Email on Account, Username, Password, and Name of Account Holder
The issue in GetHuman-zaipitma's own words
Product: yahoo.ca email account *Issue: was locked out of my email account approximately * years ago. *Email: *****@***.com*Details: I typed in my password to log in as usual, but I was then asked to confirm my identity through my secondary email account. I am unable to access my secondary email account and was therefore locked out of my yahoo.ca email account. It has now been such a long time I also have forgotten the exact password. There are still emails I need to access in this account. Is there any possible way of gaining access at this point?
GetHuman-zaipitma did not yet indicate what Yahoo should do to make this right.
I have an issue with Yahoo too
How GetHuman-zaipitma fixed the problem
We are waiting for GetHuman-zaipitma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.