I've had my account M*****@***.com since I was a teenager. I cant sign into it, because...

GetHuman1366153's customer service issue with Yahoo from October 2018

Help with my Yahoo issue
Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman1366153's own words
I've had my account M*****@***.com since I was a teenager. I cant sign into it, because of Yahoo's new "account key" method. The phone that the account key is linked to is BROKE and OLD, and I have a new phone now. I don't have any of the old phone numbers linked to the account. I never needed one, because I KNOW MY PASSWORD! I have my password and cannot access my account because of old numbers from years ago. This email is extremely important, my xbox live account and hundreds of dollars of games are connected to it that I cannot play until I get my email back. I DONT KNOW WHAT TO DO! Please help!
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Customer service issue
Reported by GetHuman1366153
Oct 17th, 2018 - 3 mons ago
I have an issue with Yahoo too
Seen by 5 customers so far
Similar issue to 60240 others
0 customers following this
Items needed
Email on Account
Name of Account Holder
GetHuman1366153 started working on this issue
Oct 17th, 2018 9:17pm
GetHuman1366153 indicated the issue is not fixed yet.
Oct 21st, 2018 5:41pm